These terms apply to every order placed with 2MG Inc. on this website, on Messenger, by phone or in person. By placing an order you agree to them. If anything here is unclear, call or message us before you order.
Who we are
2MG Inc. is a licensed importer and distributor of cancer and blood medicines in the Philippines. Our team confirms every order with you before it is prepared.
Orders and prices
- Prices are in Philippine pesos and include VAT where VAT applies. Cancer medicines are VAT-exempt by law.
- An order is confirmed only when our team has called or messaged you and checked the medicines, the quantities and the price with you.
- If a medicine is out of stock or its price has changed, we tell you before anything is prepared, and you may change or cancel the order.
- We may cancel an order we cannot fill or verify. Anything you paid for a cancelled order is returned to you.
Prescriptions
- Prescription medicines are released only against a valid prescription from your doctor, which our pharmacist checks before the order is prepared.
- We may ask for a clearer copy, or call your doctor's clinic to confirm it.
Payment
- You may pay cash on delivery, by GCash, by bank transfer or by card, as agreed with our team when we confirm your order.
Delivery
- You choose the delivery at checkout or on the call. Fast (same-day) delivery in Metro Manila depends on our delivery partner: we confirm with them and tell you on the call. Other areas are delivered by courier.
- The delivery fee, if any, is shown at checkout and confirmed with you on the call.
- Please check your parcel when it arrives and tell us at once if anything is missing, damaged or not what you ordered.
Senior Citizen and PWD discount
- The 20% discount and the VAT exemption apply to medicines for the Senior Citizen's or the person with disability's own use, once our team has checked a valid OSCA or PWD ID.
- The discount cannot be combined with a guarantee letter or with points.
Guarantee letters (PCSO, DSWD, OVP, OP)
- We accept guarantee letters from PCSO, DSWD, the Office of the Vice President and the Office of the President.
- The letter must name the patient and the medicines, and its amount is used for the order as the agency decides. Any part the letter does not cover is paid by the patient.
- A guarantee letter cannot be combined with the Senior Citizen or PWD discount, or with points.
2MG Rewards points
- Joining is free. 10% of what you pay comes back to you as points after your order is delivered and paid.
- 1 point is worth 1 peso off a later regular order. Points never expire.
- Points are not cash: they cannot be withdrawn, exchanged for money or transferred to another person.
- Points cannot be used together with a guarantee letter, the Senior Citizen or PWD discount, a coupon or another discount.
- Cancelled orders earn no points. Returns and refunds take back the points the order earned.
- On an order paid with a guarantee letter, points are earned on the money we actually receive from the agency.
- Points given by mistake may be corrected. We may change or end the programme; points already earned stay usable.
Your information
We use your name, contact details, address, prescriptions and IDs only to fill and deliver your order, to apply your benefits and to keep the records the law requires. We do not sell your information.
Changes to these terms
We may update these terms. The version on this page on the day you order is the one that applies to your order.
Contact us
Questions about an order or these terms: call us or send us a message on Messenger. Our details are on the Contact page.